IP Provisioning
Description:
Job Overview:
As an IP Provisioning Engineer at TIME dotCom, you will be part of a dynamic service delivery team tasked with provisioning internet, data, and IP-based services for TIME’s enterprise, wholesale, and residential customers. Your role is critical to ensuring timely and error-free service activation that aligns with customer requirements and the company’s SLAs.
Your Work Life:
- Provisioning & Configuration
- Provision new IP services including IPv4/IPv6, BGP peering, static routes, L3VPN, internet transit, and private peering.
- Configure network elements such as routers (Cisco, Juniper, Huawei), switches, and firewalls to activate customer services.
- Apply VLAN, VRF, and QoS settings as per customer design or product catalog.
- Ensure accuracy of provisioning in line with design documents, capacity planning, and IP address management.
- IP Management & Documentation
- Manage IP address allocation and documentation using internal IPAM systems.
- Update internal network databases, provisioning records, and customer diagrams.
- Track and maintain logs for all provisioning changes for audit and rollback purposes.
- Quality Assurance & Testing
- Conduct pre- and post-provisioning testing to validate connectivity and performance.
- Coordinate with Field Ops or On-site Engineers to perform testing, including loopbacks, ping, traceroute, and BGP route validation.
- Perform rollback or re-provisioning when required.
- Coordination & Escalation
- Work closely with NOC, Project Engineers, SOC, and Service Activation teams to ensure end-to-end provisioning.
- Act as the point of contact for technical clarifications during service handover or testing.
- Escalate issues promptly to network engineering or operations support for advanced troubleshooting.
- Compliance & Process
- Follow standard provisioning workflows and maintain compliance with ISO/network governance.
- Suggest process improvements and automation opportunities.
- Adhere to SLAs, KPIs, and internal change management procedures
To be considered, you'll need:
- Degree in Telecommunications, Computer Networking, or IT.
- 1–3 years of experience in IP provisioning, network support, or NOC operations.
- Familiarity with routing protocols (BGP, OSPF), IP subnetting, DNS, NAT, and ACLs.
- Experience with CLI (Cisco IOS, Junos, Huawei VRP).
- Strong knowledge of Layer 2/3 concepts and Internet technologies.
What you get:
- Cool and innovative working environment
- We are too cool for ties. Smart casual is our game!
- We care about you and your family’s health and wellbeing
- Learning and growth opportunity
- We have an indoor slide and a cafe! How fun is that?!
- Free car park within the company compound
*Only shortlisted candidates will be notified. So, make your CV as fun and interesting as possible!